Our Policies

office policies kalispell mt
the experience

Alpine Health & Wellness Policies

We strive to provide the best experience possible for you in addition to beautiful results. Please take note of our policies so we may best serve you!

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COVID-19 POLICIES

Our policies state that if you are displaying symptoms of an acute illness such as fever, cough, body aches, loss of taste or smell, please notify the office ahead of your visit.  A telehealth appointment may be arranged if deemed appropriate. If displaying any acute illness symptoms, please wear a mask when entering the office.

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CONFIDENTIALITY STATEMENT

Your privacy is important to us. All medical records and interactions between providers and patients are completely confidential.  You will be provided and asked to sign a confidentiality statement when you establish care with our office.

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PAYMENTS

The majority of our services are not covered by insurance.  Payments are expected at the time of service.  Any labs, referrals for imaging or other testing may be covered by your insurance, but it is your responsibility to know what your insurance covers. We do accept payments from HSA or FSA accounts.
WE DO NOT ACCEPT MEDICARE OR MEDICAID AT THIS TIME.  

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CANCELLATION POLICY

We require a 48-hour cancellation notice.   If you cancel your appointment with less than 48 hours’ notice or fail to show for your appointment without notification you will be charged $25.